Choose Allen Computer Services to provide regular, expert IT support and advice for your business, whenever you need it. See our range of support plans below.

Please Note all prices for Business Customers are net of VAT

Premium Support Plan 

Remote Monitoring and Management (RMM)

RMM software is a business tool that brings the robust technology management capabilities of a larger business to micro and small businesses. Business IT departments that manage hundreds of computers need a tool to keep track of those computers, automate basic maintenance functions, and facilitate efficient security and support. But as a Managed Service Provider (MSP), we think all businesses, regardless of size, should have access to and benefit from these types of larger business tools, which is why we offer an RMM service to all of our business customers who feel they would benefit from it.

What are the benefits?

  • Issues are detected before they become major problems and avoid system failure
  • Decreased site visits and associated costs
  • Pay a fixed monthly price to keep your IT up and running
  • Optimal network stability is achieved through proactive maintenance
  • Increased uptime without disruption during servicing
  • Life of devices can be extended with improved performance
  • Increased end-user productivity
  • Issues are often resolved before you experience them
  • Reduces surprises and maximizes uptime

What does our RMM service include?

All of the above, plus the benefits of our standard business support plans…

  1. Livedrive Cloud Backup
  2. Online Remote Support – fair usage policy up to 6 – 30 minute sessions per year
  3. Telephone Support – fair usage policy of 12 – 10 minute calls per year. Dedicated local rate technical support number
  4. 10% discount on site visits and workshop labour rates

Plus our excellent Avast Business Cloudcare Antivirus with Avast Secure Line VPN included.

Please enquire for full details – more information here: ACS Ltd Managed Service Provider Fact Sheet

£12.50 per month, per computer. Payable monthly by direct debit or annually.

Standard Support Plans

Computer Support Plan – 1 PC

  1. Livedrive Cloud Backup
  2. Online Remote Support – fair usage policy up to 6 – 30 minute sessions per year
  3. Telephone Support – fair usage policy of 12 – 10 minute calls per year. Dedicated local rate technical support number
  4. 10% discount on site visits and workshop labour rates

£130.00 pa. Payable monthly by direct debit or annually.

Optional Add-On

One Avast CloudCare Anti-Virus licence total £160.00 pa 

Computer Support Plan – 2 PC’s

  1. Livedrive Cloud Backup
  2. Online Remote Support – fair usage policy up to 10 – 30 minute sessions per year
  3. Telephone Support – fair usage policy of 18 – 10 minute calls per year. Dedicated local rate technical support number
  4. 10% discount on site visits and workshop labour rates

£240.00 pa. Payable monthly by direct debit or annually.

Optional Add-On

Two Avast CloudCare Anti-Virus licenses total £300.00 pa 

For more than two Computers please enquire.

Allen Computer Services Customer Support Plans – Terms and Conditions