We offer direct on-line support with our remote assistance "Team Viewer" service.

Please contact us to book a connection.

You will be prompted to run a secure program called “TeamViewerQS” on either your PC or Mac.

Please select RUN when this appears. This will download a small Programme to your computer. You may need to select RUN again once it has downloaded.

This program will allow us to communicate with you and conduct remote support. The connection is safe and totally secure. You can end the session at any time and we can only re-connect with your express permission.

Charges

Please note: – the cost of a remote session will depend on how long we are actively working on your computer. A minimum service charge of £30.00 Inc. VAT for personal customers and £35.00 +VAT for business customers will apply to each session and will cover the first 30 minutes support.

Encryption and Access Protection

Contact us to enquire about this service or call 01460 298036